Activity Code

8220002

Activity Description English

Call Centres Services

Activity Group

Activity Sub-Category

Activity Type

Description

Includes firms enter into contracts with others to receive and answer on behalf inbound calls from their clients calls using human operators, or by any similar technical response system, it involves receiving orders, deal with customer requests for assistance or address customer complaints, also delivering outbound calls to provide products and service information, making notifications, promote goods or services to customers, such service allowed only on contractual basis with others.

Freezone

Master Activity

Package Type

Non-package