Activity Code

8220002

Activity Description Arabic

خدمات مراكز الإتصال

Activity Description English

Call Centres Services

Activity Group

Activity Sub-Category

Activity Type

Description

Includes firms enter into contracts with firms licensed by DED to receive inbound calls on behalf of them by answering their clients calls using human operators, or by any similar technical response system to receive orders, provide product and service information, deal with customer requests for assistance or address customer complaints, it involves using the similar methods to deliver outbound calls to sell or market goods or services to customers of the contracted firms after receiving the contact numbers from them, such service allowed only on contractual basis with others.

Freezone

Master Activity

Package Type

Non Package