Activity Code
8220
Activity Description English
Activities Of Call Centres
Activity Group
Activity Sub-Category
Activity Type
Description
This includes:
activities of inbound call centres, answering calls from clients by using human opera- tors, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints
activities of outbound call centers using similar methods to sell or market goods or services to potential customers, undertake market research or public opinion polling and similar activities for clients
Master Activity
Office Type
Non Package
