We, Ezeebiz FZCO, ("Company", "we", "our", "us") are the owners of the website http://www.ezeebiz.com ("Website"). This Website is an advanced web platform for business setup and a B2B Marketplace for providing services in the United Arab Emirates ("UAE"). The Website facilitates various services to users who are interested in procuring a business license and setting up a business in the UAE region("Services").
i. "User(s)", "you", "your" shall mean and include in its ambit Users who use the Website to avail the Services, as well as visitors to our Website.
ii. "User Content" shall mean and include data and any other information uploaded by the Users on the Website.
We will not restrict the usage of the website if the cookies are disabled.
When we use your Personal Information, we may be required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what Personal Information we process and why. The legal bases we may rely on include
We have set out below, in a table format, a description of all the ways we plan to use your Personal Information, and which of the legal bases we may rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your Personal Information for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your Personal Information where more than one ground has been set out in the table below.
|Purpose/Activity||Type of data||Lawful basis for processing|
|To register you as a new customer||(a) Identity||Performance of a contract with you|
|To process and deliver your order including:||(a) Identity||(a) Performance of a contract with you|
|(a) Manage payments, fees and charges||(b) Contact||(b) Necessary for our legitimate interests (to recover debts due to us)|
|(b) Collect and recover money owed to us||(c) Financial|
|(e) Marketing and Communications|
|To manage our relationship with you which will include||(a) Identity||(a) Performance of a contract with you|
|(b) Asking you to leave a review or take a survey||(c) Profile||(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)|
|(d) Marketing and Communications|
|To enable you to partake in a prize draw, competition or complete a survey||(a) Identity||(a) Performance of a contract with you|
|(b) Contact||(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)|
|(e) Marketing and Communications|
|To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||(a) Identity||(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)|
|(b) Contact||(b) Necessary to comply with a legal obligation|
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you||(a) Identity||Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)|
|(e) Marketing and Communications|
|To use data analytics to improve our website, products/services, marketing, customer relationships and experiences||(a) Technical||Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)|
|To make suggestions and recommendations to you about goods or services that may be of interest to you||(a) Identity||Necessary for our legitimate interests (to develop our products/services and grow our business)|
|(f) Marketing and Communications|
Marketing We strive to provide you with choices regarding certain Personal Information uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
Promotional offers from us We may use your Personal Information to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.
Third-party marketing We will get your express opt-in consent before we share your Personal Information with any third party. Please note that these third parties may also gather information about you in accordance with their own privacy policies. Please consult their own privacy policies as appropriate.
Opting out You can ask us or third parties to stop sending you marketing messages at any time by either following the opt-out links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to Personal Information provided to us as a result of a Services purchase, Service experience or other transactions.
Change of purpose We will only use your Personal Information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at firstname.lastname@example.org. If we need to use your Personal Information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your Personal Information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may share your Personal Information with the parties set out below for the purposes set out in the table (Purposes for which we will use your personal data).
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes unless you otherwise consent and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Your Personal Information is stored on third party cloud services such as AWS. We have put in place appropriate security measures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. Personal Information is encrypted in transit by using SSL/TLS encryption mechanism, to enhance security of Personal Information we have implemented virtual firewalls and workload security mechanism for IDPS (Intrusion Detection and Prevention System). In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Information on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your Personal Information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
You may have rights under data protection laws in relation to your Personal Information, including:
If you wish to exercise any of the rights set out above, please contact us. What we may need from you - We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond - We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Company has a 'Secure' transaction system in place to verify and protect your credit card information. Online payments for events are conducted through a secure and powerful 228-bit encryption to protect your details.